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Frequently asked questions
Customer has the authority to check & reject the product during receiving from
shipping company
Customer has the authority to return or exchange the product before washing or
using within 14 days of receiving.
Return shipment fees will be paid by the customer based on the location .
OTN products are recommended to be washed before first use.
Wash at 30 to 40 degrees.
Dark colors are recommended to be washed separately.
We don't have a shop. We only sell online.
Products are delivered in 7 working days.